Web
Analytics
Technical Project/Product Manager

Technical Project/Product Manager

March 14, 2019

Overview:

A project manager with a keen understanding of software products, digital business growth and excellent coordination skills.

The Project Manager to work within the Digital Business and E-commerce department as a primary lead in managing projects, monitoring the progress of digital business initiatives and generating reports. The Project Manager (PM) to support mission-critical software projects throughout the project lifecycle by ensuring customer and user needs are factored into the process.

Responsibilities:

  • Act as the primary coordinator and contact between the digital business department and product development, support and offline marketing teams.
  • Maintain good stakeholder communication primarily with customers, local technical and marketing teams, and R&D teams.
  • Understand and plan for the complexity of leading across multiple teams to deliver internet-scale applications. Uncover critical dependencies and risks to product launch.
  • Work with engineers to get status updates on projects, discuss and document risks and dependencies, and update the schedule in a project management tool.
  • Collect, maintain and disseminate project information to stakeholders on an ongoing basis.
  • Work with the digital business team to develop product requirements in line with user requirements.
  • Be the key analytics and reports manager for the department. Develop and relay analytics data and progress reports in a consumable manner. Analytics from CRM, Google, Chartmogul etc.
  • May be involved in developing mockups to demonstrate solution functionality.
  • Analyze information from the User Operations team, user surveys and usability testing to identify and prioritize actionable feedback.
  • Organize critical meetings between Product, Support, offline marketing and Digital Business teams to ensure fluidity during project commencement, development, hand over and launch.
  • Act as the primary report to the Digital Business and E-commerce director.
  • Review draft documentation and ensure it contains all required information.
  • Coordinate documentation with the engineering team and assign due dates.
  • Enhance communication between engineers by scheduling TEMs (Technical Exchange Meetings) to discuss issues and risks.
  • Work with engineers and the customer to adjust the schedule baseline or project scope. Update documentation based on customer requirements and decisions. Ensure all directives from the customer are documented.
  • Attend engineering meetings as needed.
  • Update project templates as needed.

Required:

  • Bachelors degree in computer science, engineering or related field.
  • At least 2 years’ experience as a project manager in a technology company
  • Experience working on cross-functional teams to deliver internet applications at scale.
  • Experience working with direct to consumer software products
  • Detail and design-oriented and always thinking of the end-user experience.
  • Experience building SaaS products is an added advantage
  • Technical skills include wire-framing or prototyping
  • BONUS- Understanding of digital marketing.
  • Ability to analyze and use data to make informed product decisions.

Fill the form below to submit your application.

SkyTOP Job Application Form
The maximum file size is 10mb (pdf, doc, docx)
The maximum file size is 5mb (pdf, doc, docx)